Virtual Assistant Services

Insurance Agency Assistance

Personal Lines Solution Providers

• Processing mortgagee changes

• Adding/removing scheduled coverage

• Updating policy discounts (central burglar and fire alarm)

• Collecting client information for new business quotes

• Sending documents for e-signature

• Updating billing information, including changing payment plans

• Distributing memos and processing cancellations

• Handling policy downloads

• Reviewing policy increases

• Quoting new business and remarketing accounts

Home

Auto

• Adding or removing drivers

• Adjusting coverage on auto policies

• Updating addresses on policies

• Updating VINs or other corrections

• Updating billing information, including changing payment plans

• Updating discounts on auto

• Reviewing policy increases

• Quoting new business and remarketing accounts

• Calling clients regarding late payments and cancellations

• Collecting signatures for exclusions or applications

Qualified assistants to manage administrative tasks, enabling growth in your brokerage.

Commercial Lines Solution Providers

General Commercial Lines

• Completing certificates of insurance

• Ordering loss runs

• Policy checking

• Making policy edits and corrections

• Adding/removing scheduled coverage

• Updating policy discounts

• Sending documents for e-signature

• Updating billing information, including changing payment plans

• Distributing memos and processing cancellations

• Handling policy downloads

• Reviewing policy increases

• Quoting new business and remarketing accounts

Truck & Tow Solutions

• Quoting online carriers

• Quoting online/manual carriers

• Filling Accord forms for E&S markets

• Workers compensation quotes

• BOP quotes

• Putting together quote bundles/remarketing

• Putting together proposals

• Creating video proposals

Accounting Solutions

Efficient, reliable support for all back-office operations tailored for insurance companies.

Attention to detail

Our accounting support helps businesses stay financially organized and stress-free. From accurate data entry and financial reporting to QuickBooks management, invoicing, billing, and bank reconciliation, we ensure your books are always in order. With reliable handling of accounts payable and receivable, our team saves you time, reduces errors, and provides the clarity needed to make confident financial decisions and keep your business moving forward.

Marketing Support

Boost visibility and deliver dependable customer service to grow your business.

Stress-free Service

At Sica Global, our marketing support helps businesses grow their brand and maintain a strong presence. We assist with setting up social media handles, tracking performance, reporting results, and managing audience engagement to ensure your outreach is effective. Our team also handles website updates, keeping your digital presence fresh and reliable. With our support, clients save time, strengthen visibility, and build stronger connections with their audience.

Seemless Staffing Options

Empower your team with our pre-licensed virtual assistants, enhancing productivity and efficiency.

Superb Customer Service

At Sica Global, we provide dependable customer service support designed to strengthen client relationships and enhance satisfaction. Our team handles inquiries, resolves complaints, and manages customer experiences with professionalism and care. From inbound and outbound calls to onboarding support, data entry, and record keeping, we ensure every interaction is smooth and efficient. By outsourcing customer service with us, businesses save time, reduce stress, and deliver consistent, high-quality care to their clients.

Legal Services Admin Support

Streamline legal tasks and ensure accuracy to keep your practice moving forward.

Seamless Support

At Sica Global, our legal administrative support helps firms stay organized and efficient. We assist with scheduling, document proofreading, legal research, and case file management to ensure accuracy and reliability. Our team also tracks deadlines, manages client communication, and supports day-to-day office operations, giving your practice the structure it needs. With our support, clients save time, reduce stress, and stay focused on delivering strong legal outcomes.

Frequently Asked Questions (FAQs)

What services do you offer?

We provide virtual assistants and back-office support for insurance brokerages, enhancing efficiency and productivity.

How are your assistants trained?

What is your pricing model?

Can I customize my assistant's tasks?

Are your assistants licensed?

Our pricing model is flexible, tailored to your specific needs, ensuring you receive cost-effective support without compromising quality.

Yes, our virtual assistants are pre-licensed in insurance, ensuring they are competent in their roles.

Yes, you can customize tasks based on your business requirements and priorities.

Our assistants are trained in the full lifecycle of insurance sales and back-office operations.

Sicaglobal VAS transformed our operations! Their skilled virtual assistants handle everything efficiently, allowing us to focus on growth and client relationships.

John D.

★★★★★